Mobile Banking Customer Support
Fuze supports mobile banking support:
WSECU, a $1.2 billion credit union based in Olympia, Washington, recently launched a next-generation mobile banking platform for members with the aim of being "always available - anytime, anywhere.”
“We wanted to add more value to our online banking by giving members access to manage their finances on the go,” said Ben Morales, WSECU’s SVP and CIO. “But we also wanted a way to extend support using our Info Center, which provides central and secure self-service and assisted-service support across all channels using the Fuze Suite. Fuze was able to quickly and affordably extend customized access to our Info Center within the small screen limitations inherent with mobile devices.”
By utilizing its Web services, Fuze provides completely customized interfaces to any device using the spoken language of choice. Chuck Van Court, President and founder of Fuze, said"...
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WSECU, a $1.2 billion credit union based in Olympia, Washington, recently launched a next-generation mobile banking platform for members with the aim of being "always available - anytime, anywhere.”
“We wanted to add more value to our online banking by giving members access to manage their finances on the go,” said Ben Morales, WSECU’s SVP and CIO. “But we also wanted a way to extend support using our Info Center, which provides central and secure self-service and assisted-service support across all channels using the Fuze Suite. Fuze was able to quickly and affordably extend customized access to our Info Center within the small screen limitations inherent with mobile devices.”
By utilizing its Web services, Fuze provides completely customized interfaces to any device using the spoken language of choice. Chuck Van Court, President and founder of Fuze, said"...
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