GetHuman Great Customer Service Club - Banking

If you haven't already noticed, GetHuman is now focusing on the stars of great customer service. This website mostly known for helping consumers find ways directly to humans, is now using it's consumer driven rating and ranking engine to help show the best.

The first vertical that they have started to recognize is the banking sector.

"The banks that are listed below have earned membership in the gethuman Great Customer Service Club by providing superior customer service. Out of over 30 banks that are listed on the gethuman web site, these elite banks are the only ones that have received the votes of consumers testifying to the high quality of customer service that they are providing.

We congratulate these fine banks that have earned membership in the gethuman Great Customer Service Club and encourage them to continue to provide excellent customer service." (read more)

The banks listed include:

• Commerce Bank
• Frost Bank
• RBC Royal Bank
• First Direct

What we don't see is what the user feedback was to raise these companies to this stature. Also it would be nice to see how often this category will be ranked.

Even though this is a first for GetHuman, it is still a step in the right direction of encouraging great customer service.