Changing Call Centers
What's Changing in the Call Center
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CCCI: Call Center Chat Technology Provider Index August 2007

CCCI: Call Center Chat Technology Provider Index (August top 12 ranked by Alexa)

RankCompanyAlexa RankChangeNotes
1Cisco1,209-News , Blogs
2BoldChat (Bravestorm)23,933-News , Blogs
3LivePerson27,303- News , Blogs
4Estara31,905-News , Blogs
5Avaya36,656-News , Blogs
6RightNow66,319-News , Blogs
7InstantService75,854 -News , Blogs
8Velaro 109,162-News , Blogs
9Talisma 245,615-News , Blogs
10Egain383,127-News , Blogs
11LiveHuman587,532- News , Blogs
12Kana587,856-News , Blogs

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