Venture Capital: Bellevue startup Spoken raises voice

Venture Capital: Bellevue startup Spoken raises voice: "Odinak said that his new company allows customers to ask open-ended questions of interactive voice response systems and then -- through the participation of a call center employee who is monitoring activity behind the scenes -- get the answers they need.
'Speech recognition is not perfect, or to put it more bluntly, it quite often does not work well,' said Odinak, who, before Wingcast, spent 12 years at Microsoft. 'Our solution solves this problem.'"