About Us
Contact Us
Tel: 425-999-4894
What We Do
We are experienced in generating market awareness and leads for companies the serve the call center market with service, products and technology. Our services include:
1) Strategic lead generation using a new and innovative program we created called Call Talk with Dr. Jon Anton, a weekly educational internet radio program aimed at Call Centers. (Sponsorships, Schedule)
2) Market awareness using a new sponsor program we created with GetHuman.com, a customer service advocacy site awarding the best in customer service. (Sponsorships, Awards)
3) Strategic marketing services focusing on analyst relations, product and feature announcements, and developing key messaging for exposure.
Our Experience
LLance Kezner, Director of Changing Call Centers, is a former early stage technology company founder and entrepreneur that has been servicing the customer communication space since 1996 in a variety of roles. His experience in the customer interaction and call center market covers self-service, chat, email and telephony. He has had positions in managing direct and channel sales, business development, marketing and product development in this very exciting self service and customer communication technology space for 12 years. His role has always had a direct impact on generating successful sales and establishing new lines of business with companies including RMH/NCO, ClientLogic, Gem, Stream, Brigade, Teleperformance, Sitel , West, REI, GMAC, H & R Block, Motorola, 3Com, Ernst & Young, Novartis, Medco, Philip Morris and a variety of other Fortune 500 and Global 5000 companies.
More on this item
Tel: 425-999-4894
What We Do
We are experienced in generating market awareness and leads for companies the serve the call center market with service, products and technology. Our services include:
1) Strategic lead generation using a new and innovative program we created called Call Talk with Dr. Jon Anton, a weekly educational internet radio program aimed at Call Centers. (Sponsorships, Schedule)
2) Market awareness using a new sponsor program we created with GetHuman.com, a customer service advocacy site awarding the best in customer service. (Sponsorships, Awards)
3) Strategic marketing services focusing on analyst relations, product and feature announcements, and developing key messaging for exposure.
Our Experience
LLance Kezner, Director of Changing Call Centers, is a former early stage technology company founder and entrepreneur that has been servicing the customer communication space since 1996 in a variety of roles. His experience in the customer interaction and call center market covers self-service, chat, email and telephony. He has had positions in managing direct and channel sales, business development, marketing and product development in this very exciting self service and customer communication technology space for 12 years. His role has always had a direct impact on generating successful sales and establishing new lines of business with companies including RMH/NCO, ClientLogic, Gem, Stream, Brigade, Teleperformance, Sitel , West, REI, GMAC, H & R Block, Motorola, 3Com, Ernst & Young, Novartis, Medco, Philip Morris and a variety of other Fortune 500 and Global 5000 companies.
